Privacy policy

Privacy Policy

Introduction

Jinan Lingde Property Management Co., Ltd., operating the bazaarhena online store, respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, browse products, place an order, make a payment, or contact us.

Our online store is hosted by Shopify. Shopify and other service providers may process information as needed to provide website, checkout, payment, shipping, security, and related services.

Personal Information We Collect

When you place an order or contact us, we may collect your name, email address, shipping and billing addresses, telephone number if provided, order details, products purchased, payment status, transaction references, return or refund requests, and customer service communications.

Payment information is processed through the payment methods available at checkout. Payment providers may receive payment card or account information to process a transaction. Our store generally receives payment status and transaction references rather than complete payment card details.

When you use our website, we and our service providers may automatically collect technical and usage information, including your IP address, browser type, device and operating system information, pages visited, products viewed, search activity, shopping cart activity, checkout interactions, referral information, cookie identifiers, and other website interaction records. Approximate location information may be inferred from an IP address or other technical information, depending on the technologies used.

We may receive information directly from you, automatically through the website and your device, from Shopify and other service providers, or from business and advertising partners where permitted by law.

How We Use Personal Information

We may use personal information to process orders and payments, arrange shipping, provide tracking information, manage returns and refunds, respond to customer inquiries, maintain transaction records, operate and secure our website, prevent fraud, improve our services, measure advertising performance, send permitted marketing communications, and comply with applicable laws.

Depending on the circumstances and applicable law, we process information to perform a contract, comply with legal obligations, pursue legitimate business interests that are not overridden by your rights, or obtain consent where required. When processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing carried out before withdrawal.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, scripts, APIs, and similar technologies. These technologies may support essential website functions, remember preferences, analyze website activity, and measure advertising performance. Essential technologies may support the shopping cart, checkout, session management, and website security. Analytics and advertising technologies may help us understand product interactions and measure the results of advertising campaigns.

The technologies actually used depend on the website configuration and integrations enabled. Where required by applicable law, we will obtain consent before activating non-essential cookies or advertising technologies and will respect applicable choices or withdrawals of consent.

You may use the cookie banner or other privacy controls when available. Browser or device settings may limit some cookies, but they do not control every form of data collection or sharing.

Sharing Personal Information

We may share relevant personal information with Shopify and other e-commerce platform providers, payment processors, shipping and logistics providers, order fulfillment partners, customer service providers, analytics services, advertising partners, professional advisers, and public authorities where required by law.

Depending on applicable law and the data processing arrangement, certain disclosures to advertising partners may be considered a sale, sharing, targeted advertising, or another regulated activity. We provide applicable notices and choices and obtain consent where required by law.

We do not intentionally send complete payment card details to advertising platforms for advertising purposes.

AppLovin Advertising and Data Disclosure

AppLovin Corporation (“AppLovin”) may act as an advertising services partner when AppLovin technologies are enabled through integrations on our website. Depending on the integrations actually deployed, these technologies may include a pixel, cookies, scripts, APIs, or similar tools.

If an AppLovin integration is enabled, AppLovin may collect or receive information made available through that integration. Depending on the technology, permissions, and information transmitted, this may include IP addresses, browser and device information, online identifiers, website visits, product views, search activity, shopping cart events, checkout interactions, purchase-related events, and interactions with advertisements. Email addresses, telephone numbers, user IDs, city, state, country code, or postal codes may also be processed if made available through an enabled integration and permitted by law.

AppLovin may use information received through its advertising services to deliver or personalize advertising where permitted, measure advertising effectiveness, attribute purchases to campaigns, analyze website and advertising activity, optimize campaigns, improve its advertising services and technologies, and detect invalid or fraudulent activity. AppLovin may share information with its advertising, analytics, measurement, and other business partners under its own privacy policy and applicable law.

The information actually collected or shared depends on which integrations are enabled, what information is made available through them, applicable permissions, and your privacy choices. This disclosure does not mean that every listed technology or data category is currently active on our website.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Where applicable law requires consent, we will obtain valid consent before relevant AppLovin technologies collect or process information. We will honor applicable privacy choices and opt-out signals and transmit consent signals where required. The operation of these controls depends on the website configuration and the integrations in use.

If AppLovin has received information associated with your email address or telephone number through its e-commerce advertising services, you may submit an access or deletion request through AppLovin’s Privacy Rights Request Portal at https://applovin.com/en/privacy-data-request.

Data Retention and Security

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, transaction records, fraud prevention, dispute resolution, and legal compliance. Retention periods depend on the type of information, the purpose of processing, applicable recordkeeping requirements, and the need to establish or defend legal claims. When information is no longer necessary, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.

International Data Transfers

Our service providers and business partners may process or store personal information in countries or regions outside the place where you reside. Where required by applicable law, we use appropriate safeguards for international transfers.

Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of certain personal information; withdraw consent; object to or restrict certain processing; request a portable copy of certain information; or opt out of targeted advertising or certain disclosures of personal information.

You may submit a request by emailing [email protected]. You may also use our Your Privacy Choices page at https://bazaarhena.com/pages/data-sharing-opt-out to review available choices. We may request reasonable information to verify your identity before processing a request.

Where required by law, we honor applicable opt-out requests and legally recognized privacy signals, including Global Privacy Control, as supported by the privacy settings and integrations in use. Cookie settings do not necessarily control every form of data collection or sharing. Certain information may need to be retained to fulfill orders, comply with legal obligations, resolve disputes, or protect lawful business interests where permitted by law.

Marketing Communications

You may unsubscribe from promotional emails using the instructions in the message where available, or contact [email protected]. Unsubscribing does not prevent necessary transactional communications about orders, payments, shipping, returns, or refunds.

Children’s Privacy

Our website is intended for general shopping purposes and is not directed to children as defined by applicable law. We do not knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact [email protected] so that we can review the matter and take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. These providers may have their own privacy policies and data-handling practices. We encourage you to review their policies before providing information directly to them.

Shopify’s privacy information is available at Shopify’s Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users. You may also visit Shopify’s Privacy Portal at https://privacy.shopify.com/en for information about rights relating to data processed by Shopify.

Contact Information

For questions about this Privacy Policy or to exercise an applicable privacy right, contact Jinan Lingde Property Management Co., Ltd. at [email protected] or +16945588199. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM (UTC+8). Our business address is Office 1415, 14th Floor, Unit 1, Building S6, Yingguan · Taiwan Night City, Mingshui Subdistrict, Zhangqiu District, Jinan, Shandong, China 250200.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at [email protected]. You can find our other contact details on our contact information policy. For the purpose of applicable data protection laws, we are the data controller of your personal information.